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Customer Relationship Mgt. (CRM) Software
Name: Customer Relationship Mgt. (CRM) Software
File: CRM SFA Software - Lindenfeld.pdf
Size(MB): 1.58MB
Extension: PDF
Event: 2008 CONCRETEWORKS
Speaker Name: Jim Lindenfeld
Managed by: nmaher
Date Uploaded: November 21, 2008; 3:03 pm
Download Count: 788
Downloads This Month: 788

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Country: United States
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Area Code: 0
Your IP: 54.211.135.32



Description:
Discussion of the process of creating two-way exchanges with customers via the use of CRM and SFA (Sales Force Automation) software systems so that your organization has an intimate knowledge of your customer's needs, wants and buying patterns. Also discussion how CRM is not just limited to software installation but encompasses an organization-wide philosophy and a customer-centric strategy within your company.

 
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